FAQ
WE ARE ANSWERING all your questions
You will find here answers to the most common questions about your stay at the hotel La Tour de Nesle. If you can’t find what you’re looking for, feel free to contact us directly. We're here to ensure your stay is as smooth and enjoyable as possible!
Transportation
Do you have a private parking? If not, where can we park?
Due to our prime location on the Old Port in the heart of La Rochelle, the hotel does not have private parking.
However, we offer luggage storage; feel free to leave your bags with us while you find parking.
WHERE TO PARK?
Paid Options
ParkopediaOutdoor:
• In nearby streets (paid parking from 8:00 a.m. to 6:30 p.m., Monday to Saturday)
• Vieux-Port Ouest parking lot (open from 8:00 a.m. to 8:00 p.m.), a 20-minute walk from the hotel
• Encan 1 and Encan 2 parking lots (open from 8:00 a.m. to 8:00 p.m.), less than 15 minutes from the hotel at Place B. Moitessier
Underground:
• Vieux-Port Sud parking lot, an 8-minute walk from the hotel, Avenue de Colmar
• Verdun parking lot, a 10-minute walk from the hotel, Place de Verdun
You can also find prices for all parking lots in La Rochelle at this link:
Free Options
yeloFive park-and-ride lots on the outskirts of the city center (Simone Veil, Greffières, Vieljeux, Beaulieu, St Rogatien) offer free parking. You can complete your journey to the city center by bus, bike, or on foot.
Find all the details for getting to La Rochelle city center here
Do you have bike storage? If not, where can we park our bikes?
yeloUnfortunately, the hotel does not have a bike storage area.
WHERE TO PARK YOUR BIKE?
• In nearby streets
• At the "mobility" hub on Place de Verdun
• Free at the first floor of the "Vieux Port Sud" underground parking lot
• At the bike parking at "Verdun"
• At the bike parking near the aquarium
Additionally, there are Bike Parks in the region (with an option to take a shuttle afterward)
Do you have motorcycle parking?
Motorcycle parking in La RochelleUnfortunately, the hotel does not offer motorcycle parking.
For motorcycle parking in La Rochelle, please refer to the following link:
Dining
Do you have a restaurant within the hotel?
DiscoverWe do not have a restaurant, but there are many dining options nearby. Check out our La Rochelle guide to discover our top recommendations! We’d be happy to assist with reservations at the restaurant of your choice.
Rooms
Can you smoke in the rooms?
The hotel is entirely non-smoking. However, smoking is permitted on the balconies of our Calypso sea-view Superior rooms.
Do you offer baby cribs?
We have baby cribs available, which we can set up in your room free of charge.
Are your rooms accessible to guests with reduced mobility?
Unfortunately, our hotel is not equipped for wheelchair accessibility due to stairs, elevator dimensions, and door widths.
Do the rooms have a balcony or terrace? .
Our Calypso sea-view Superior rooms feature a balcony, offering a beautiful view of La Rochelle's Old Port
General
What are the check-in and check-out times?
Check-in is from 3:00 PM. Check-out must be done by 12:00 PM.
Is there always a receptionist present at the hotel?
Yes, our hotel is open with staff available 24/7.
Do you accept pets at the hotel? If yes, is there an additional fee?
We accept pets weighing less than 5kg, with an additional charge of €15 per day, per pet.
Can you store my luggage?
We can store your luggage before check-in and after check-out. However, we do not offer overnight luggage storage.
Reservations